We offer a 30-day refund policy based on the options (but not limited to) listed below:
If you received a faulty or broken item, we will either replace it or refund you in full if you inform us within 30 days from the time that your order was delivered to you.
If you received a faulty item, contact our support team at [email protected]. Someone from the support team will assist you with a replacement/refund.
Please note that some of the following will void the product warranty, but not limited to:
– Damages or faults caused by accidents, abuse, and misuse.
– Damages caused by wear and tear, theft or loss.
– Damages or faults caused by product tampering or use of third-party accessories.
– Use that is not in accordance with the listed instructions on the product packaging.
If you have other concerns not listed above, feel free to reach us at suppo[email protected] and we will assist you with your refund concerns.
Jenna –
my chihuahua is 5lbs and tbis is way too big on her. the picture in the ad is misleading. i think a dog would need to be 15lbs+ for this to fit properly, it’s not suitable for chihuahuas despite the photo in the listing. disappointed.
P***p –
очень симпатичная шляпка, сделано качественно, рекомендую
E***a –
great cowboy hat lol:
F***l –
Great hat, very satisfied with the order
P***p –
очень симпатичная шляпка, сделано качественно, рекомендую
O***o –
cool boy
E***a –
my dog like it.easy to put on my dog head
J***K –
I***o –
My cat hate it but I love it. It looks very cowboy on the cat
N***u –
look good
JOAN –
I put this on my dog’s head and it fit well. He seemed ok with it so I thought it was reasonably comfortable. Looks very cute. It is well made.
Bennett Wenger (verified owner) –
This hat fit all my small Chihuahua mix pups well. I wasn’t expecting that they would immediately begin herding cattle, having shoot outs, and yelling “there’s a new sheriff in town”, but a great hat does something to a little fluff nugget.
T***t (verified owner) –
Very good quality. Normal for a cat.
Sophia (verified owner) –
yes